Returns & Exchanges
At Thrivin, we want to ensure you have the right gear to reach your peak performance. If your purchase isn't a perfect fit, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in unworn and unwashed condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, we will process your refund or ship your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing